Job title: HR Business Process Analyst

Location: Troy, MI

Duration: 12+ Months

As the Business Process Analyst you will support the alignment and standardization of HR

processes, procedure and tools across two companies as part of a cross-functional HR Integration Programme.

As part of the HR Team supporting a software development business and all functions, you will collaborate with stakeholders, lead alignment discussions, document processes and requirements and drive standardization and efficiency.

Your Role

• Partner with business leaders and teams to elicit and document as is processes, data flows, systems and users, and agree the to be standardized process to agree guidelines.
• Employ various techniques to define, elicit, analyze, record, and validate requirements throughout the programme lifecycle
• Investigate and learn business issues, data and compliance challenges for business processes.
• Develop business process models, business requirements / user stories as required to support the IT systems changes needed.
• Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and effective migration to new processes and ways of working.
• Support the IT Programme Manager as the business advocate (Voice of customer) in all stages of programme delivery.
• Use knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology.
• Monitor and evaluate the effectiveness of implemented process changes, defining and measuring key performance indicators and making necessary adjustments for continuous improvement.
• Plan and facilitate workshops and alignment meetings to achieve the alignment outcomes
• Ensure compliance governance and regulatory obligations, leveraging documented audit trails, signoffs and records.
• Maintain appropriate governance of all activities in conjunction with programme leadership, using appropriate escalation to maintain progress.

Your Background

• Degree and/or postgraduate degree in HR, Business or equivalent
• 5+ years of experience in business process analysis in a multinational corporate
• Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, or ISO 9000:2000.
• Familiarity with process mapping and modelling techniques.
• Strong analytical skills with the ability to collect, study and interpret complex data.
• Ability to manage and perform multiple complex tasks as part of the daily work assignment.
• Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
• Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
• Excellent written and oral English
• Excellent attention to detail

Preferred Qualifications

• Experience and/or working knowledge of HR systems and applications e.g. Workday and Learning Management Systems
• Previous experience in a global organization.
• Knowledge of system integrations, ensuring proper data flow of HRIS information to other systems.