Location- Hybrid work schedule (3x days in office)/Peoria IL

Position’s Contributions to Work Group :

• This role requires strong expertise in Salesforce to provide innovative solutions that will match business partners goals and will also require excellent analytical skills.
• Daily work will include gathering and documenting business requirements, being SPOC of our business partners, helping on testing, training, and documentation. She/he will be part of a large team working on simultaneous projects (including Executive Office initiative).
• As Salesforce Senior IT Analyst, you will interface with product owners, IT architects, stakeholders, senior leadership, technical or non-technical teams, and Program Managers to design and support innovative Salesforce solutions for some of our modernization projects to meet the future needs of our business partners.

Typical task breakdown:

• • Develop Scalable Solutions: Design end-to-end Salesforce solutions that are scalable, flexible, and secure.
• • Integrate Salesforce with other systems like Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud, and third-party tools.
• • Prepare solution design documentation and rough order of magnitude (ROM) estimates on time and cost for projects and enhancements.
• • Develop strategies for integrating Salesforce with other enterprise systems like ERP, CRM, or data warehouses.
• • Define data architecture, including objects, relationships, and data flows across systems.
• • Guide developers and technical teams on Salesforce best practices, coding standards, and architectural patterns.
• • Conduct regular code reviews to ensure high performance, security, and maintainability.
• • Define and enforce governance frameworks for Salesforce usage, ensuring alignment with organizational goals.
• • Improve business processes by leveraging Salesforce automation tools like Flows and Apex
• • Ensure that solutions comply with Salesforce security best practices, such as role hierarchies, sharing settings, and field-level security.
• • Implement Single Sign-On (SSO), OAuth, and identity solutions for authentication and user access control.
• • Oversee and participate in custom development using Apex, Visualforce, Lightning Web Components, and APIs.
• • Oversee Salesforce release cycles, sandbox strategies, and deployment practices using CI/CD tools.
• • Communicate effectively with Business Partners teams to understand their requirements and/or to improve current solutions.
• • Conduct technical analysis of new requests from internal customers to gather requirements, analyze, and convert into technical requirements that will be communicated to Development team.
• • Develop prototypes and proof-of-concept solutions to validate new ideas and architectures
• • Perform Salesforce deployment testing and help our business partners to perform UAT.
• • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected Salesforce solutions.
• • Optimize system performance, data loads, and platform scalability.
• • Ability to collaborate with cross-functional teams, lead technical discussions, and influence decision-making.
• • Adapt to diverse business climates.
• • Participate on 2-3 projects concurrently.

Interaction with team:

• Team consists of 4 in Peoria they will be working with. 65 developers and 10 others in various roles.

Work environment:

• Hybrid work model

Education & Experience Required:

• Bachelor's degree in computer science or a related field
• 4+ years of experience in SFDC Architecture and experience with Apex, Lightning Web Components, Salesforce API integrations, and middleware tools like MuleSoft

Technical Skills

• (Required)
• • Strong knowledge of the SFDC Data Model across various clouds/products, proficient in multi-cloud architecture, and significant data modeling experience.
• • Experience in architecting solutions on Service Cloud, Manufacturing Cloud
• • Proven track record of successful large enterprise Salesforce project deliveries.
• • Adherence to Salesforce best practices.
• • Good effective communications skills being able to explain conclusions to our business partners.
• Strong analytical and problem-solving skills.
• Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications

(Desired)

• Salesforce CTA (Certified Technical Architect), Solution Architect, and Application Architect credentials are highly valuable.