CircleBlack is building the future of Wealth Management. We’re the all-in-one WealthTech platform enabling top Financial Advisors to optimize portfolio performance, analyze risk, streamline billing, handle documents, and more, all in one unified view. Our Boston-based development team works together in-person, in partnership with our Private Equity backers, to make a product we believe in— and we’re looking for a versatile and helpful Software Developer to handle escalated customer needs requiring technology solutions. As a Developer, you will be responsible for designing, developing, and maintaining high-quality web applications and backend services. In addition you will also be working on data customization, data integration, reliability engineering and troubleshooting our software stack to support our clients. As a Software Developer, you will work closely with other developers, client support, product managers and designers to create seamless, efficient, and scalable solutions and to have CircleBlack’s B2B customers have their entire portfolio performance at their fingertips.

What you’ll do in this role

• Develop software based on requirements from Product Managers keeping best in class design principles, deliver quality code and actively participate in the development lifecycle process to build CircleBlack’s platform.
• When customers report issues with CircleBlack's product, or when they need something that’s not a part of their existing build (a data integration, archival information, etc) you’ll work closely with the customer’s Account Manager to understand the customer’s needs and create a technical solution in Python , Node JS , MySQL to improve their experience.
• Work closely with Account Managers, Product Managers, and the cross-functional development squads to identify which problems to solve for one-off, which to build into the Product development roadmap, and which to provide information for the customer to self-serve.
• Build familiarity with the analytical needs of CircleBlack’s customers and the available integrations (API etc) with partner organizations so that you can suggest and deliver the right solution for the job.
• Deepen your expertise in the space. By staying connected to our customers, our partners, and industry best practices, you’ll be able to contribute to user stories and our overall understanding of our customers’ needs through their support requests
• Use your expertise in Agile methodology to participate in day-to-day Product operations as needed through a support lens: standups, building requirements, managing tickets, support, QA processes, alongside our development squads
• Collaborate closely with cross-functional and global teams
• Conduct unit tests and debugging to ensure optimal performance and functionality.
• Write automated tests (unit, integration, and functional) to ensure application reliability.
• Continuously improve code quality, performance, and scalability.
• Refactor and update code as needed based on feedback and evolving requirements

About you

• You’re experienced in B2B support engineering, and have a 3+ years of success delivering quick technical solutions to meet customer needs .
• Skilled in Python, Node JS, MySql , AWS and related cloud technologies, with experience in API building and supporting.
• Interested in developing a familiarity with the analytic product needs of Wealth Management customers— some background in banking, finance, or related industries is a plus!
• Experience coordinating cross-functionally with customer support and product development teams to deliver one-off solutions that support the overall success of the business
• Comfortable with data analysis tools (e.g., SQL, Excel), and with data integration (API etc)
• Very strong written and verbal communication skills, including experience writing great tickets for escalations and coordinating team solutions
• Excited to work on-site in our comfortable Boston office at least 4 days a week

Compensation

Base pay of $90,000 to $120,000, as a part of a competitive total compensation package

Equal Opportunity

CircleBlack is enthusiastically committed to abiding by all equal opportunity employment standards. Our employment policies prohibit all forms of discrimination on any of the grounds defined in relevant laws.