On behalf of our international client, a leading manufacturer of cargo high loaders and aircraft tractors, YER USA is looking for an experienced Service Technician for their equipment operating in the US.

Job description

Key responsibilities will include, but are not limited to:

• Conduct customer visits to maintain, diagnose, and repair our equipment
• Initial set-up and commissioning of new equipment and training of the customer's operating personnel
• Build and maintain strong relationships with internal and external partners
• Assist with troubleshooting and repairs both in person and over the phone.
• Write up service reports for customer visits and document any vehicle-related issues encountered on service calls.

Candidate profile

• Successfully completed vocational training as a diesel / heavy equipment mechanic or at least 3 years of work experience with automotive mechanics, electronics, or mechatronics.
• Knowledge of automotive mechanics, as well as automotive electrical systems and hydraulics
• Strong organizational, decision-making, and problem-solving skills.
• Good written and spoken English language skills, additional foreign language skills a plus
• Confident handling of Microsoft Office Suites (i.e., Excel, Word, etc.) or similar applications
• Familiarity with using computers for automotive troubleshooting is preferable
• Excellent customer service, interpersonal, and communication skills.
• The ability to interact confidently and competently with both mechanics and management
• High willingness to travel