We are seeking a highly motivated and skilled Technical Support Engineer to join our team. The successful candidate will play a crucial role in supporting the development and deployment of our new metrology tool. This position involves working closely with our hardware group to build test stands, develop and document calibration and alignment procedures, and provide technical support to manufacturing and service engineers.

Pay Range: $100,000- $140,000 Annually (DOE)

*Not an IT Role*

Why Nova:

• Certified Best Places to Work from "Great Places to Work" in 2022, 2023 & 2024 (Rated by our employees) Top 30 in our industry category
• Doubled in revenue from 2020 to 2022
• Customer focus: We value building strong relationships. You'll be the face of Nova, working closely with customers to understand their needs.
• Continuous learning: We're passionate about growth. You'll gain in-depth knowledge of cutting-edge metrology tools, participate in industry trainings, and receive ongoing mentorship from experienced engineers.

Role & Responsibilities:

• Lead the assembly of alpha tools metrology head and identify issues to be solved for beta tools.
• Collaborate with scientists and mechanical engineers to build and maintain test stands.
• Develop, test, and document calibration and alignment procedures for the metrology tool.
• Provide technical support to manufacturing and service engineers.
• Visit customer sites to install and service alpha and beta versions of the tool.
• Troubleshoot and resolve technical issues related to the metrology tool.
• Train customers and internal teams on the use and maintenance of the tool.
• Assist in the continuous improvement of the tool based on feedback from customers and internal teams.

Qualifications:

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Proven experience in a technical support role, preferably in a hardware development environment.
• Strong understanding of metrology tools and calibration procedures.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Willingness to travel to customer sites as needed.
• Experience with the installation and servicing of complex hardware tools.
• Familiarity with the development and documentation of technical procedures.
• Knowledge of manufacturing processes and quality control.

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

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