Job Title: Internal Sales Associate

Reports to: Directly to General Manager with dotted line to Senior Sales Executive

Department: Sales and Marketing

Location: Middlesex, New York Headquarters. In person position with opportunity to

remote in future.

Job Type: Full-time

About Us:

Astrapouch® is a leading distributor of primary packaging (Pouches and Bag-n-Box) to the Food and Beverage industries including, but not limited to; wineries, breweries, distilleries and coffee shops. We also provide packaging to the several non-beverage industries. We are dedicated to providing exceptional customer experiences

and driving revenue growth. We're seeking an Internal Sales Associate to join our dynamic sales team.

Job Summary:

We are looking for a highly motivated and results-driven Internal Sales Associate to support our sales team in achieving sales goals. As an Internal Sales Associate, you will play a critical role in driving revenue growth, building customer relationships, and providing exceptional customer service.

Key Responsibilities:

• Respond to Customer Inquiries: Handle incoming customer calls, emails, and chats to address sales inquiries, resolve issues, and provide product information.
• Generate Sales Leads: Identify and pursue new sales opportunities through outbound calls, emails, and other sales tactics. Although an internal sales position, some company travel might be required (less than 5%).
• Build Customer Relationships: Develop and maintain strong relationships with existing customers to drive repeat business and referrals.
• Meet Sales Targets: Consistently meet or exceed monthly sales targets and contribute to team sales goals.
• Stay Up-to-Date on Products: Maintain in-depth knowledge of our products, services, and promotions to effectively communicate with customers.
• Collaborate with Cross-Functional Teams: Work closely with sales, marketing, and customer service teams to ensure alignment and maximize sales opportunities.
• Data Entry and Reporting: Accurately enter sales data, customer interactions, and other relevant information into our CRM system.

Requirements:

• 2-4 years of sales experience.
• Proven sales track record, with a strong ability to meet or exceed sales targets.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Strong problem-solving and negotiation skills, with the ability to resolve customer complaints and close sales deals.
• Ability to work in a fast-paced environment, with a strong sense of urgency and attention to detail.
• Strong written and verbal skills with proficiency in CRM software, G-Suite, Microsoft Office products and social media platforms.
• Not afraid to pick-up phone and call customers.
• High school diploma or equivalent required; bachelor's degree a plus.

What We Offer:

1. Competitive salary and bonus structure.
2. Comprehensive benefits package including medical coverage.
3. Simple IRA retirement program.
4. Paid time off and holidays.
5. Opportunities for career growth and professional development.
6. Dynamic and supportive work environment.

How to Apply:

If you're a motivated and results-driven sales professional looking for a new challenge,

please submit your application, including your resume and cover letter to