About the job

Hexaware is looking for …….

Role/Title: Senior ServiceNow Architect

Location: Iselin, NJ

Primary Skills: ITSM, Service Management Implementation

Important Points to note:

• The consultant needs to be in the customer office in New Jersey (Iselin, Edison) 3-4 days a week.
• The consultant needs to have experience in implementing ITSM projects.
• The consultant also needs to be able to provide thought leadership with senior customer stakeholders.

Job Description:

Responsibilities:

Hands On Experienced in implementation of ITSM solution using industry best practices

Seasoned with Custom App implementation.

Experienced of implementing in one of ITOM, ITBM, GRC, CSM, HRSD other than ITSM.

Good experience of Service Portal and widget creation

Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation

Hands-on development experience of REST and SOAP based integration, scripted REST and SOAP API creation

ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

Knowledge of Authentication via Auth 2.0, certificates and Mid Server

Implemented ServiceNow project in Domain separated instance

The Role Offers:

• Opportunity to join a global team to do meaningful work that contributes to global strategy and individual development.
• An outstanding opportunity to re-imagine, redesign, and apply technology to add value to the business and operations.
• Gives an opportunity to showcase candidates’ strong analytical skills and problem-solving ability.

About Hexaware:

Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are on a journey of metamorphosing the experiences of the customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything®, Cloudify Everything®, Transform Customer Experiences®’. Powering Hexaware’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients’ business. The digitally empowered, diverse and inclusive workforce of Hexaware represents various nationalities, comprising 28,000+ employees, and thoroughly lives the company’s philosophy of “customer success, first and always”. Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.

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Why us?

At Hexaware, you will have access to an arsenal of tools that will upskill, transform, and evolve your career profile. From great growth prospects, opportunities to work alongside brilliant minds, collaborating with high profile clients, to an ideal work-life balance, we bring it to a full circle.

Our purpose at Hexaware is “Creating smiles through great people and technology.”

With an ever-expanding portfolio of capabilities, we will delve deep and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

Our Value Proposition:

“At Hexaware you are encouraged to challenge yourself to achieve your potential and propel your growth. We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

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