Role: Clinical Device Support Engineer

Location: Worcester MA Onsite

JD:

Clinical Device Support/End-user Support/Field Engineer Skills:

Bachelor’s degree in Computer Science or similar field

-Prior experience in Clinical Devices or related field

-In-depth knowledge of Clinical hardware and software systems, like MRI, Cardio, Xray machines

-Knowledge in computer operating systems such as Mac, Linux, and Windows

Responsibilities: -Provide support for users of Clinical Device and systems.

-Provide hands-on Support in Clinical Device setups, upgrades, and maintenance.

-Provide general training for relevant applications and hardware

-Responds to client inquiries

-Provides technical support to end users

-Troubleshoots hardware and software issues

-Provides instructions or directly sets up Clinical Device

-Travel from Site to Site for the Clinical Device support in different facilities.

-Records logs of rendered support.

-Good interpersonal skill and communication.

-Travel from office to onsite is required on a daliy basis with milage reimbursment on travel bills.