About OrangePeople

OrangePeople (OP) is not just a consulting firm—we are a high-touch, people-first organization that delivers transformative technology solutions with integrity and passion. Rooted in the vibrant culture of Orange County, OP partners with some of the world’s most respected companies, including Toyota Motor North America, Disney, Meta, Verizon, and Yamaha Motors, to solve their most complex challenges. We are recognized for our innovative spirit, deep technical expertise, and relentless focus on client success. Join us in building a sustainable tomorrow, today.

About the Role

As Vice President of client Success for the North Dallas region, you will be the face of OP to our flagship client, TOYOTA, a trusted advisor who bridges strategy and execution, and a leader who inspires excellence across every engagement. In this role, you will champion client success by fostering long-term partnerships, driving innovation, and ensuring the seamless delivery of services. With a specific focus on the automotive vertical, you will leverage your deep industry expertise to craft tailored solutions that align with client goals while elevating OP’s reputation as a leader in Cloud, AI/ML, Digital Transformation, Data Analytics, and Enterprise Architecture.

What You’ll Do

Strategic Client Leadership

• Serve as the executive point of contact for key accounts in the North Dallas region, with an emphasis on our automotive clients.
• Understand clients’ unique challenges and collaborate with them to develop forward-thinking solutions aligned with their strategic goals.
• Develop long-term business strategies with clients, identifying key initiatives and actionable steps to achieve mutual success.
• Represent OP’s value-driven delivery model, ensuring design integrity, architecture compliance, and delivery excellence.

Client Success & Relationship Management

• Drive client satisfaction by delivering measurable business value and fostering trusted partnerships.
• Engage in regular conversations with clients to understand their needs, challenges, and opportunities for improvement.
• Build strong, trust-based relationships with clients by providing personalized service, being responsive, and following up on commitments.
• Establish trust with clients and focus on results, ensuring alignment with defined revenue and margin targets set by OP.
• Manage a P&L of $15+ million, maintaining top margins while driving exceptional client outcomes.
• Anticipate client needs by staying ahead of technology trends (e.g., Cloud, AI/ML, Data Analytics) and introducing transformative innovations.
• Act as a trusted consultant, bridging the gap between strategic vision and execution.

Business Development & Collaboration

• Work closely with the sales team to identify new opportunities by exploring market trends, competitor activities, and customer needs.
• Create compelling proposal documents that clearly articulate how OP’s services can solve client challenges and add value.
• Develop and continuously improve a robust customer database, capturing client information, preferences, and intentions.
• Collaborate with internal teams to translate strategic opportunities into actionable business solutions.

Team Leadership & Mentorship

• Develop, mentor, and inspire a high-performing Client Success team, cultivating a culture of collaboration, respect, and continuous improvement.
• Foster cross-functional alignment across Delivery, Talent Management, and Finance to optimize account health and profitability.
• Advocate for employee growth and well-being, ensuring team members are supported to deliver their best work.

Delivery Excellence

• Oversee the global delivery model for our North Dallas clients, ensuring seamless collaboration between onshore and offshore teams.
• Establish and maintain metrics-driven processes to measure account performance, profitability, and customer satisfaction.
• Lead by example, setting a high standard for quality, innovation, and service excellence.

Visionary Thought Leadership

• Stay at the forefront of industry trends in Cloud, Digital Transformation, Data, AI/ML, and other emerging technologies.
• Represent OP at client events, conferences, and industry forums, establishing the company as a thought leader in the automotive and consulting industries.
• Collaborate with OP’s senior leadership to influence company strategy and drive growth initiatives.

What We’re Looking For

Experience

• 10+ years of senior-level client leadership experience, with a proven track record of managing and growing large accounts, ideally within the automotive vertical.
• Strong familiarity with the North Dallas region and its business ecosystem.
• Extensive delivery experience in a global delivery model, managing diverse onshore and offshore teams.
• Big 5/Global consulting experience is highly desirable, with a deep understanding of client success methodologies and best practices.

Education

• A Bachelor’s degree in a STEM discipline or Business is required.
• A Master’s degree (MBA or relevant technical field) is strongly preferred.

Skills & Attributes

• A visionary thinker with the ability to align OP’s capabilities to client needs, delivering innovative, tailored solutions.
• Exceptional people skills, with the ability to build trust, resolve conflicts, and foster strong relationships at all levels of client organizations.
• Outstanding soft skills, including active listening, empathetic communication, and collaborative problem-solving.
• A team player who leads with integrity and inspires the same from others.
• Strong business acumen, with the ability to drive revenue growth, manage budgets, and ensure operational efficiency.

Technical Aptitude

• Deep understanding of Cloud, AI/ML, Digital Transformation, Data Analytics, and related fields, with a passion for staying ahead of emerging trends.
• Proven ability to bridge strategic insights with technical execution, ensuring high-quality, scalable solutions.

Why OrangePeople?

At OrangePeople, we believe in fostering a culture of excellence, innovation, and inclusivity. Joining OP means becoming part of a dynamic, diverse team that values creativity, continuous learning, and mutual respect. As VP of client Success, you will have the unique opportunity to shape the future of OP in the North Dallas region, lead transformative client initiatives and work alongside some of the brightest minds in the consulting industry.

About Our Culture

Our mission is to enhance human experiences through technology, and our vision is to become the most trusted business partner for our global clients. Guided by values of innovation, respect, and collaboration, we are proud to be a Platinum Sponsor of the Advancing Women in Technology initiative and maintain a 45-55 female-to-male team ratio. At OP, diversity is not a goal; it’s our strength.

Note: This is a very critical role for OP and for our client. As such, we require the right candidate to be onsite at our client’s HQ in Plano TX all week days partnering with our clients and collaborating with our team members daily.