Position Title: Quality Assurance Manager
Reports To : VP of Operations
Position Location: Hazelhurst, GA
Duties and Responsibilities:
- Oversee all aspects of company's QA department
- Responsible for all aspects of document control including the creation and revision of documentation, processes, and standards.
- Maintain an internal audit system
- Manage customer audits, supplier audits, and participate in customer/supplier visits
- Responsible for overall supplier quality
- Approve and maintain visual inspection standards, physical testing specifications, and customer specific requirements
- Manage certification and calibration of ASTM testing equipment for the plant
- Monitor quality reporting data, returns/allowances as a percentage of sales, and customer scorecard ratings
- Manage Certificate of Analysis (COA) process for incoming raw materials and finished goods
- Assist process engineers with FMEA and Control Plan maintenance
- Respond to customer concerns including authorization of credit requests or returns
- Assist in root cause analysis and develop corrective action strategies for internal and customer related quality issues
Education Requirements:
- 4-year degree, preferably in a technical area, e.g. engineering
Work Experience:
- 5+ years in a Quality role
- 5+ years in a Nonwovens Extrusion Manufacturing Operation
- Team management/supervision experience
- Lean Manufacturing
- Strong preference to have Needle Punch extrusion experience.
- Prefer experience with Minitab or similar statistical analysis software package, and
- Lean Six Sigma manufacturing methodology
- Prefer experience with a Quality Management System