Operations Lead - New York City - Up to $120k

Are you an experienced premium QSR operator ready to take on an exciting growth journey in New York City?

We’re collaborating with a high-end grab & go brand, a thriving, founder-led success story in the UK, poised to make waves in NYC. With huge growth opportunities this is your chance to play a pivotal role in bringing an international concept to the U.S. and shaping its future success.

As the Operations Lead, you will be the driving force behind our NYC launch and operational excellence. Your mission: to ensure every detail of the U.S. expansion reflects the brand's exceptional standards.

The role of the Operations Leader

• Oversee the opening of the first NYC location, ensuring smooth and successful rollouts.
• Identify, hire, and mentor top talent to join the brand
• Participate in immersive training, potentially in the UK to master the brand’s ethos and processes.
• Collaborate with founders and senior stakeholders to tailor and implement operational strategies for the NYC market.
• Ensure excellence in sales, customer experience, and operational efficiency across all locations.
• Partner with procurement and HR to localize supply chains and build scalable operational systems.
• Cultivate relationships within NYC's dynamic business and food scene to elevate the brand’s profile.

The right Operations Lead

• Proven expertise in premium QSR operations.
• Strong leadership skills with a passion for building and mentoring teams.
• A track record of successful multi-site management and operational excellence.
• Hands-on experience launching new locations or concepts, preferably in NYC or comparable markets.
• A proactive, strategic mindset, with the ability to adapt and thrive in a fast-paced, high-growth environment.

Interested?

Apply now and become part of this exciting journey!