The Operations Manager leads the Operations Team to meet key objectives and metrics. The Operation Manager oversees all key functions of plant operations, including but not limited to: product and process quality, production/capacity planning, materials, assembly, and test/shipping teams.

MAJOR DUTIES:

• Lead production and coordinate with quality, supply chain, and service departments.
• Manage production to assure deliveries are on-time, to specification, of high quality and are on-budget
• Provide daily leadership to the Operations team; develop and drive business and factory metrics with a clear line of sight to meeting our customer commitments.
• Create, monitor and track capacity plans according to production volume and sales forecasts.
• Champion the improvement of core business processes such that the company can manage bootstrapped rapid growth
• Manage and build vendor partnerships for growth and continuous improvement.
• Define requirements for site safety program, planning in accordance with all federal, provincial and local regulatory requirements
• Safety regulations –executing plant safety goals and strategic planning annually
• Planning of daily production needs/capacity planning
• Streamlining operations through process flow mapping, time in motion studies, risk assessments, and other continuous improvement functions are updated and in line with current metrics
• Build relationships between operations and other departments
• Lead and/or support the evolution of core business tools including CRM, PLM, ERP, QMS
• Support the development of quality management and service systems.
• Identify and remove organizational bottlenecks and have a strong ability to communicate across the department, as well as with all stakeholders both inside and outside the company.
• Set measurable and specific KPIs for performance and growth
• Drive Lean Initiatives, Continuous Improvement, and 5S
• Establish policies that promote company culture and vision
• Lead employees to encourage maximum performance - accountable for bottom-line for direct labour as % of costs
• Attention to detail
• Support engineering teams to launch new products in creating processes

POSITION REQUIREMENTS:

• Bachelor's degree, major in operations management, science, engineering, supply chain management or related field
• Industrial or Systems Engineering background useful
• 5+ years in progressive operations management roles in a manufacturing environment; consumer products
• Minimum of two (2) years of recent overall project management experience
• Experience in a manufacturing environment
• Experience with performance metrics, process improvement, and Lean methodologies
• Knowledge of ISO
• A Project Management Professional (PMP) certified by the Project Management Institute (PMI) can be used in lieu of the educational requirements
• A highly motivated, productive, professional and focused individual
• Highly responsible and result-driven
• Strong written, verbal, analytical and presentation skills.
• Ability to interact effectively with a wide range of staff throughout the company.
• Position requires high proficiency in Word, Excel, Access and PowerPoint