The Grand Lady is seeking an Associate General Manager to manage facility operations in preparation for client events as well as venue management for weekend events.

The Ideal candidate will demonstrate :

• Initiative and Collaboration : A self-driven team member, willing to embrace a wide range of responsibilities to ensure the seamless execution of successful events.
• Brand Alignment : Champions our brand message for a premium guest experience.
• Values Alignment : Believes that behind great wedding experiences are service, joy, authenticity, community and innovation. 
• Customer-Centric : Committed to top-notch customer service.
• Strong Executive function : Proficient in establishing and managing checklists, scheduling, multiple streams of communication, and standards to ensure facility readiness and inventory excellence for clients.
• Event Enthusiast : Passionate about event management.
• Physical Resilience : Capable of sustained periods of standing and unafraid to engage in physical tasks when necessary to support event operations.

Responsibilities:

Onsite Event Management Responsibilities

• Oversee Friday and Saturday weddings (with Sundays off) at The Grand Lady, with a varied number of weekends and holidays off which vary during seasons.
• Set up tables, chairs, and rental items according to client layouts for weekend events.
• Capable of lifting 50 pounds and enthusiastic about physical labor.
• Conduct all final walkthroughs and serve as the main point of contact on event day for clients, ensuring excellent communication.
• Enforce safety, security, and property regulations as needed.
• Coordinate with vendors and supervise their logistics during events, concluding with end-of-night checkouts.
• Ensure property is in good condition every shift (i.e. everything is functioning properly, all
• trash on property collected). Reports major areas needing attention to Christy/Sean.
• Clean, store, and maintain inventory and rental items after each event.
• Fill in for any vacant venue manager shifts when necessary.
• Coordinate security personnel schedules for all events.

Weekly Operations Responsibilities :

• Schedules, coordinates, manages, and executes walkthroughs and client operation meetings with clients, planners and necessary vendors.
• Handles all supplies ordering, restocking, and operational preparedness for weddings.
• Monitors functionality and condition of event spaces ie. house, hall, guest restrooms, storage spaces, outdoor event spaces, and event inventory.
• Recruits, interviews, trains, schedules, and supervises any needed venue managers.
• Assists GM with any client needs wedding rehearsals, walkthroughs, tours, and administrative task.
• Assists and staffs on special projects including planning Open Houses, Grand Lady events, and various marketing/desk tasks as required.
• Manages social media accounts by planning, creating, and scheduling engaging content, ensuring brand alignment and driving growth, engagement, and conversions.

Requirements:

• Event management, catering management, or wedding coordination/planning preferred.
• Willing to work on evenings and weekends, willing to hold a variable schedule according to event calendar
• Capable of self-directed progress on independent responsibilities and projects away from management 
• Able to lift 50 pounds and able to work long hours on your feet.
• Good at connecting with clients and great at communicating with people.
• Ability to multitask and remain calm in stressful situations.

Hours:

• To be salaried and scheduled as available full time team member with core reporting responsibilities from Tuesday-Saturday barring company holidays.
• Friday and Saturday on-site responsibilities apply only on weekends with booked events.
• Variable scheduling requires willing and ready availability, flexibility, willingness to report outside of normal hours as needed. 
• Sample Weekly Schedule Tuesday/Sunday.
• Tuesday/Wednesday:Hybrid - Offer Final Walkthroughs, WFH projects, email, and phone availability to TGL team or clients as needed (8 hours).
• Thursday: Weekend prep (8 hours).
• Friday: 8-11hrs shifts between 7:30am/9:30am - midnight based on scheduling.
• Saturday: 8-11hrs shifts between 7:30am/9:30am - midnight based on scheduling
• Sunday: On Call.