Position: Engineering Operations Support Specialist

Location: Schenectady, NY 12345

Duration: Long Term Contract

Job Description:

• Work shift (days/times) – 7pm-7am EST 3 days a week, and 4 hours on overnight between Wed-Thurs. Shifts run from Sunday through Wed or Wed 7 PM - Saturday 7 AM
• Work Location – 1 River Rd, Schenectady ONSITE Position Only.
• Please submit candidates that have more engineering troubleshooting related experience
• Required skill set – Technical troubleshooting experience; effective communicator; analytical and detail oriented; preferred but not required: Prefers someone with Engineering troubleshooting
• Travel Required (% of travel) – 0%
• Is this a temp to perm position – Temp possibility of the extension.
• A brief overview of your facility and what you produce- In this role, you will support Client global monitored fleet of onshore wind turbines to ensure the world's best running fleet.
• Quickly learn and execute engineering processes related to renewables power generation and Remote Operation Center; control center is on campus.
• Good communication, detail oriented, technical experience.
• Associates in the field is acceptable.
• This is technical troubleshooting in Client Wind Remote Operations Center in Schenectady, NY.
• This is a shift-based role that needs to be performed on campus.
• Subject to direct operations supervision/prescribed work instructions/systems checking.
• There is generally a step-by-step sequence of standard operational tasks which need to be followed to achieve a result.

Roles and Responsibilities:

• Able to proficiently perform the remote troubleshooting of wind turbines and other power assets using digital tools.
• Read, understand, and execute technical troubleshooting documents.
• Document and communicate the technical data consistent with engineering policies and procedures
• Adhere to applicable regulatory compliance requirements as applicable.
• Provide timely communications/escalate with the respective stakeholders on significant issues or developments observed during day-to-day monitoring.
• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools.
• Actively manage customer phone support requests.

Required Qualifications:

• Bachelor's degree in engineering, Information Technology, Energy Technologies, Operations or Computer Science from an accredited College or University OR (an associate's degree from an accredited College OR University with a minimum of 3 years of experience in a technical role) OR (High School Diploma / GED with 4 years of experience in a technical role)
• Legal authorization to work in the U.S. is required.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
• Must be willing to work out of an office in Schenectady NY, on a 24/7 rotating shift structure
• Ability and willingness to take initiative.
• Strong Communications skills both verbally and written in English.
• Ability to sit or stand for extended periods of time.