We are seeking a highly organized and motivated Operations Specialist to join our San Francisco office. In this role, you will be responsible for a wide range of operational functions, ensuring the smooth and efficient day-to-day operations of the office. You will collaborate with various teams, vendors, and building management to provide exceptional support and maintain a positive and productive work environment.
Key Responsibilities:
- Facilities Management: Oversee and coordinate all aspects of office maintenance, including repairs, equipment installations, and furniture procurement.
- Manage vendor relationships and ensure timely and efficient service delivery.
- Office Services: Manage office supplies inventory, coordinate orders, and fulfill requests.
- Oversee the reception desk, including greeting visitors, managing phone calls, and providing general office support.
- Building Management: Serve as the primary point of contact with building management for all building-related issues.
- Coordinate service requests and address any building-related concerns.
- Records Management: Oversee local records management functions, including offsite storage, retrieval, and secure shredding.
- Technology Support: Provide basic IT support to colleagues in collaboration with the IT department.
- Administrative Support: Assist with budget preparation and tracking.
- Coordinate and maintain the firm's Life Safety and Emergency Evacuation Procedures.
- Handle other administrative tasks as needed.
Qualifications:
- Bachelor's degree preferred.
- 5+ years of experience in an operations or facilities role, preferably within a professional services environment.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills with meticulous attention to detail.
- Proven ability to prioritize tasks, meet deadlines, and work independently and as part of a team.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to learn new software and technologies quickly.
- Exceptional customer service orientation with a positive and proactive attitude.
- Strong problem-solving and critical thinking skills.
- Ability to handle confidential information with discretion.
- Flexibility to work occasional overtime as needed.