• 40% local travel 60% Remote
• San Francisco or East Bay, CA

Duration : 2+ months; possibility of extending to a later date or into another role

Pay Rate: $32.00 per hour W2

Monday to Friday 9 am - 5 pm

• Travel in San Francisco and East Bay to restaurants with pain points. Train staff on how to use product and get merchants to use product.
• Setting up and creating merchant reporting, new emails, and meeting presentations.
• Create better reporting and insights for merchants.
• Respond to inbound support tickets and help us scale this ability in the program
• Help with ad hoc asks (needs familiarity with GSuite and fast learner)
• Scheduling Merchant visits to troubleshoot pain points or set up new technology (i.e. NFC tiles)
• Observe restaurant operations and train staff if needed
• Secret shopping for compliance and/or observing restaurant operations and customer interactions with the tile

Qualifications:

• Someone who is friendly, detail oriented, a fast learner, and analytical
• Profiles: B2B support, Recent college graduates (business or marketing), restaurant operations
• Comfortable with Excel / Google sheets.

Nice to have: restaurant or tech industry experience