Our Company

Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. Through innovation and a commitment to dedication in action, we create products that benefit our customers worldwide, and give them a distinct advantage in the marketplace. We offer our teammates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We welcome talented, passionate, and highly motivated individuals to join our team.

Summary

The Employee Relations Specialist is responsible for supporting the organization's employee relations efforts by providing guidance, support, and expertise in resolving employee-related issues and ensuring compliance with company policies and employment laws. The Specialist will handle employee relations investigations, offer actionable recommendations, and foster a positive work environment through proactive communication and conflict resolution strategies. Additionally, this role will contribute to maintaining and improving HR policies and programs that promote a healthy, fair, and productive workplace.

Essential Functions

· Act as a key advisor to managers and employees, addressing workplace issues and fostering a collaborative and productive work environment.

· Person should administer and maintain the local performance management program to ensure ongoing employee development and feedback.

· Person should conduct employee relations investigations and provide timely, compliant recommendations to leaders.

· Person should regularly review and update HR policies and procedures to ensure compliance with employment laws and consistency with company practices.

· Person should act as project lead for HR-related initiatives, ensuring successful implementation and alignment with organizational goals.

· Administration, monitor, and track the Leave of Absence program, ensuring compliance with policies and timely follow-up on related matters.

· Other responsibilities as needed, including supp

· Conduct thorough investigations related to employee complaints or incidents, documenting findings and making recommendations for corrective actions or policy updates.

· Advise management on employee relations matters, such as performance issues, disciplinary actions, and conflict resolution, to support a positive work environment.

· Regularly update and maintain HR policies and procedures to ensure compliance with federal, state, and local laws, as well as alignment with company goals and values.

· Support management in implementing effective employee engagement and retention strategies.

· Act as a subject matter expert in employment law and employee relations practices, ensuring the organization stays informed and compliant with industry standards.

· Administration, monitor, and track the Leave of Absence program, ensuring compliance with policies and timely follow-up on related matters.

· Other responsibilities as needed, including supporting HR-related projects and initiatives that align with organizational goals.

Knowledge, Skills, and Abilities

Knowledge of federal/state regulations related to employment laws

· Knowledge of administering training programs and performance management initiatives

· Excellent organizational, data tracking/analytics skills, and presentation skills

· Excellent written and oral communication skills

· Possess the ability to collaborate, lead, and influence teams to achieve objectives

· Ability to identify problems and collaborate within a team environment to develop solutions

· Strong interpersonal skills working with all levels of the organization

· Fluent in Excel, Word, PowerPoint, MS Office 365

· Bilingual in Spanish is highly desired

Education and Experience

· Bachelor’s degree required

· 2+ years' prior experience in Employee Relations investigations required

· HR-related certifications preferred

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The employee is exposed to outside weather conditions at the manufacturing site. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This includes the requirement to type quickly and write, to talk, and hear, and to listen and process information, then utilize it to provide employees and customers with desired information. The employee is frequently required to sit, walk briskly, stand, stop and reach for items.

Notice To Third Party Agencies

Please note that LANCER does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, LANCER will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, LANCER explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of LANCER.

EEO Statement

Lancer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.