Program Director - PCAB and Pharmacy Services

Location: Raleigh-Durham, NC (Hybrid: 2 days remote per week)

About Us: As a non-profit company with a rapidly growing customer base, our client's philosophy is innovation, honesty, and excellence. If you share their passion for transforming the health of your communities and would like to experience and promote a difference, we'd love to have you join their team.

Position Overview: We are currently seeking a Program Director to lead our client's pharmacy programs. This role involves standards interpretation for customers and accreditation staff, documentation review for their Pharmacy services (including sterile and non-sterile compounding, infusion services, specialty, and long-term care), and the day-to-day oversight and management of all assigned Pharmacy Surveyors and department staff.

Key Responsibilities:

• Provide Pharmacy standards interpretation for customers, Surveyors, and accreditation department staff.
• Review survey documentation for accreditation staff as needed.
• Establish strategic relationships with industry and government leaders to strengthen national presence and identify growth opportunities.
• Oversee all aspects of clinical compliance, accreditation, quality customer services, and efficient department operations.
• Develop program budgets and monitor expenditures; responsible for financial performance and meeting established milestones.
• Recommend the development of new accreditation programs/services and business ventures.
• Conduct periodic department meetings to facilitate team participation and motivate staff.
• Participate in Pharmacy accreditation surveys requiring special attention.
• Oversee the development, revision, and maintenance of ACHC Pharmacy standards and supporting documents.
• Manage and assign Complaint and Focus surveys; participate in in-house investigation processes.
• Manage recruitment, onboarding, development, and performance of ACHC Pharmacy Surveyors and department employees.
• Attend trade shows and workshops to promote ACHC, including conducting presentations.

Job Requirements:

• Licensed PharmD with a minimum of 10 years of compounding experience, including 2+ years of quality assurance planning and implementation.
• Experience with Specialty and/or Infusion Pharmacy is a strong plus.
• Exceptional interpersonal, oral/written communication, and presentation skills.
• Proven track record of building and maintaining favorable relationships with key stakeholders.
• Strong leadership and team-development skills.
• Proficient in Microsoft Office applications and use of database software.
• Ability to travel up to 25%, both domestically and internationally.
• Embrace diversity and inclusion, demonstrating authenticity and integrity.

Benefits:

• Competitive base salary + annual bonus
• Relocation assistance provided when applicable

Join us at ACHC and be part of a team that is dedicated to excellence and innovation in healthcare. Apply now to make a difference!