Veterinary Client Service Representative

job
  • Peace Love Pets Veterinary Care
Job Summary
Location
Commack ,NY 11725
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
23 Jan 2025
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Job Description
Description
Position at Peace Love Pets Veterinary Care
Peace Love Pets is in search of a full-time Veterinary Client Service Representative to join our growing team!
We offer an AMAZING benefits package- which includes 401k, paid continuing education, student loan support, mental health and family support sessions, generous pet discounts, and more!
Compensation: $18-$20/hour based on skills and experience
Our Ideal Candidate:
An upbeat, self-starter with a passion for providing excellent customer service. Our team is focused on providing a welcoming and educational environment for clients and pets, this experience starts when the client walks through our door and speaks with our Client Service Representatives. This full-time position would require 30-40 hours per week, days and evenings. One weekend day is required.
Job Duties:
  • Communicating via phone, email, and/ or in person with clients and actively listening to their concerns.
  • Scheduling appointments and using our computer information system to accurately process client payments and maintaining patient records.
  • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
  • Ability to multi-task through out the day.
  • Ability to prioritize tasks faced with each day.
Job Requirements:
  • High School Diploma or equivalent, AAS or higher preferred.
  • At least 6 months of customer service experience is preferred.
  • Veterinary hospital experience is preferred, however not required.
  • Ability to lift up to 40 pounds, squatting, reach, standing, and walking throughout the day.
Benefits - our care in action
We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:
  • Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
  • Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
  • Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
  • Generously subsidized backup and ongoing care support for children, adults, and pets
  • Mental health benefits including coaching and therapy sessions
  • 401k with employer contribution and no waiting period
  • Continuing education and development support through our library of free CE courses and paid time off to complete
  • Scholarship opportunities and student loan support program and so much more!
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