Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job:

The Billing Specialist oversees the accurate completion of the billing process to ensure the financial viability of the organization in accordance with State and Federal reimbursement guidelines. Duties include but are not limited to ensuring accurate and timely charge entry for DHS physician groups. Responsible for correcting billing related issues to ensure clean claims via electronic or paper. This position requires a candidate who demonstrates strong technical knowledge and expertise and is professional in both appearance and approach. Communication and interpersonal skills are required in order to effectively interact with various contacts.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.

Maintains utmost level of confidentiality at all times.
Adheres to hospital policies and procedures.
Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
Enter patient charges to corresponding patient accounts.
Notifies Supervisor or Manager of any billing rejection trends.
Notifies Supervisor or Manager of system problems and/or issues.
Demonstrates understanding of security and confidentiality of data and information.
Assists in training of other team members and acts a resource for all staff members.
Maintains flexibility in scheduling to ensure optimal departmental operations.
Effectively demonstrates DCH’s philosophy, values, and mission as evidenced by interactions and feedback from clients.
Maintains and ensures confidentiality of financial patient records.
Performs special projects assignments, and other work related tasks as designated in a timely and professional manner.
Responds to all customer inquiries in a timely and professional manner to ensure customer satisfaction. Customer is defined as all individuals requiring services from DCH (i.e., patients, providers, payers, and other DCH associates).
Perform any other duty as assigned by the Supervisor or Manager.

Education and/or Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
Experience in working with EPIC Preferred
Ability to spell medical words accurately
Ability to type 60 WPM
Prior experience working in a medical billing office