Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity.

Role Overview:

In this role, you’ll assist customers in identifying and quoting prices and availability for all required OEM parts across various represented brands. You’ll also handle quoting for part-numbered products. Working collaboratively with both employees and customers, you’ll provide order status updates as needed and maintain a professional approach in resolving questions or disputes. This position requires a commitment to a team-focused, customer-first environment.

Key Responsibilities:

• In-person position.
• Provide OEM part and product quotations as requested by staff and customers.
• Support employees, wholesalers, and contractors with parts breakdowns, pricing, and availability.
• Use exploded parts views and both paper and online price books.
• Maintain a job quote log within the company's CRM software.
• Track order status and confirm delivery details.
• Become proficient in company software and product selection programs.
• Assist customers with technical inquiries and system issues.
• Participate in both internal and external training sessions, which may involve occasional travel and overnight stays.

Compensation: $21/hr

Benefits (Employee Handbook May Vary):

• Two weeks of paid vacation, one week of sick leave, and one week of personal time accrued annually.
• Eligible to join the company health insurance plan, with about half the premium covered by the company.
• After meeting eligibility requirements, you’ll qualify for mandatory Safe Harbor contributions and potential Profit Sharing each year.
• Eligibility for a company-sponsored, participant-directed 401k/Roth 401k plan after meeting requirements.
• Automatic enrollment in a disability plan, with gross-up coverage for the employee-paid benefit.
• Eligibility to participate in health and childcare FSA and access to identity theft protection at no cost.