Our client is actively seeking a Information Governance Manager for their Chicago based headquarters.

This position is hybrid 2 days onsite in downtown Chicago

THE OPPORTUNITY:

As the Information Governance Manager, you will be responsible for the development and implementation of a broad range of strategic projects and initiatives relating to the adoption of effective data management practices. This position is responsible for managing the Information Governance team who coordinate and manage data across internal Firm departments and external sources. This position works closely with the organization to assist in the development of migration strategies to ensure the integrity of data during repository upgrades, changes and decommissioning.

The position requires a deep understanding of information management including the tactical management of both physical and electronic records, as well as information management technology and systems, information security, and the ethical, legal and regulatory requirements for lawyers and law firms related to information.

THE DAY-TO-DAY:

On any given day, you will be working with firm leadership, partners, and business colleagues on a variety of requests and projects. You will:

• Serve as a subject matter expert on project teams, perform data analysis and research assignments, documents results, make recommendations regarding information governance, and make oral presentations and written recommendations relating to these topics.
• Design procedures to support Firm policies, client expectations, legal requirements and regulatory guidelines related to the governance of information. Develop and maintain documentation describing related Standard Operating Procedures (SOPs).
• Develop and implement the necessary processes for the organization of electronic data for the purpose of applying the Firm’s retention policy and other disposition activities. Performs in-depth analysis on paper files and data repositories across the firm to identify those records that are eligible for destruction.
• Coordinate with attorneys, Technology, IG analysts, and outside parties, to manage and coordinate large-scale data transfers for attorney mobility and client file transfers. Design and implement quality controls to ensure information is securely transferred to and from external sources in a timely manner.
• Oversee the “wall” technology used to secure information contained in the document management system and other firm repositories. Monitor software vendor website and ensure that timely upgrades are performed on system. Perform periodic audits of user access rights, including ancillary systems not connected directly to the “walls” technology.
• Oversee the management of the legal hold process and coordinate the identification, collection and production of potentially responsive information in compliance with established policies and procedures.

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YOU HAVE:

• A bachelor's degree or equivalent experience
• Five years of work experience in a law firm or professional services environment is preferred. Three years of hands-on data analysis experience is preferred.
• Prior Supervisory experience is preferred.
• Additional credentials such as Certified Information Governance Officer (CIGO), Information Governance Professional (IGP) or Certified Records Manager (CRM) a plus.
• Experience with legal document management system, accounting system and archival software preferred. Expertise with M365, Purview, Visio, iManage cloud, iManage Records Management systems, and Intapp products a plus.
• Advanced computer skills including Excel and an understanding of various data storage repositories and electronic document management software is required.
• Working knowledge of general programming, software development concepts and issue tracking databases required.
• Experience writing simple SQL queries and ability to join on multiple tables. SQL Reporting Services (SRS), PowerShell scripting, basic CMD prompt commands, SharePoint, electronic imaging and archiving a plus.
• Ability to learn and efficiently utilize specialized project management and records management software. Familiarity with Boolean searching techniques.
• Proactive and able to provide information and training and maintain effective relationships with a diverse group of attorneys, clients, staff, and contacts outside the Firm, in person, by e-mail and telephone with courtesy and diplomacy.
• Flexibility to adjust hours and travel as needed.