PLM BUSINESS ANALYST

REPORTS TO: DIRECTOR OF IT PROJECT MANAGEMENT

STATUS: EXEMPT

Summary

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit – one handshake at a time.

We are looking for a PLM Business Analysis to assist in the implementation of a new PLM system (Centric 8) and improve our PLM capabilities. This role manages the implementation, training and technical features of our PLM. We're looking for a self-motivated problem solver to collaborate with IT and business stakeholder teams to establish and maintain standard and scripted features in Centric 8. This career will give you the opportunity to work on projects in a team environment, but also challenge the energetic individual to be creative and consider approaches to solving application challenges.

Essential Duties and Responsibilities

• Lead the implementation and advancement of the Centric 8 PLM System within the organization, serving as the primary point of contact for all Centric-related initiatives.
• Proficiently teach Centric usage, with expertise extending to technical and design aspects, including size charts and measurements, catering to both design and IT teams.
• Act as a Subject Matter Expert (SME) within the implementation team, providing a technical perspective to drive process enhancements and optimize system utilization.
• Conduct comprehensive training sessions to elevate system proficiency across teams, emphasizing continuous learning and ensuring a deep understanding of Centric functionalities beyond basic creativity.
• Provide day-to-day support and serve as an SME for ongoing initiatives, addressing queries and troubleshooting issues to enhance user experience and maximize system effectiveness.
• Tailor responsibilities based on individual experience, accommodating transitions from technical design to administrative roles, and providing guidance for team members adapting to new roles or returning to system usage after periods of inactivity.
• Foster a culture of continuous improvement and collaboration, encouraging team members to embrace change and explore new ways of utilizing Centric to enhance productivity and streamline processes.
• Possess the ability to teach other employees on the system, facilitating knowledge sharing and empowering users to become proficient in Centric independently.
• Demonstrate strong interpersonal skills and adaptability, effectively engaging with individuals who may resist change and collaborating with free-spirited employees to drive system adoption and achieve organizational goals.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Strong communication, customer service, time management and organizational skills.
• Bachelor’s degree or equivalent skilled administrator experience.
• 1-3 years of experience in retail industry
• 3+ years of experience working with Centric PLM and experience implementing PLM applications.
• Solid understanding of Java, XML, JavaScript, RESTful services, SQL, PLM, code management, application debugging, and software testing methodologies.
• Verbal and written communication skills strong enough to distill the above for a non-technical audience.
• A self-motivated and collaborative problem solver
• Ability to multi-task and manage multiple projects
• Ability to work in both independent and team environment
• Strong analytical, problem-solving and critical-thinking skills, extremely detail-oriented
• Strong and effective verbal, written and presentation skills
• Proficient in MS Word, Excel, PowerPoint

Competencies

• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits & Additional Compensation Opportunities

• Competitive salary.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners

PAY RANGE: $90,000.00 - $115,000.00/yr.*

*compensation varies based on geography, skills, experience, and tenure

Physical Demands

In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

( ) Sedentary: Limited activity, no lifting, limited walking

( X ) Light: Office work, some lifting, bending, stooping or kneeling, walking

( ) Moderate: Mostly standing, walking, bending, frequent lifting

( ) Arduous: Heavy lifting, bending, crawling, climbing

Work Environment

In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.

Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.

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