Junior Level Data Center Technician position. 100% onsite in Quincy, Washington. Shift is M-F from 3 PM PT to 11 PM PT. Role pays $25 /hr on W2. Long term contracting position.

Operational Duties:

Ensure equipment is installed, repaired, or re-configured correctly and quickly, coordinating with other teams (customer and supplier) as needed.

Ensure that the assigned work area is clean, stocked, safe, and secure by following established policies for maintaining work areas, stocking equipment and parts, and protecting information and physical assets.

Effectively multitask, communicate proactively, and have excellent time management skills.

Build, maintain, and revise processes to ensure efficient break/fix and communication activities.

Ensure customer experience with DellEMC products is second to none.

Responsibilities:

Installation, troubleshooting, and maintenance of server and storage equipment in a customer's production environment.

Must be able to walk long distances and stand for long periods of time.

Ability to lift and carry heavy equipment up to 50lbs safely.

Responsible for escorting unbadged people when appropriate.

Receive package deliveries.

Updating, adding, and closing incident activity in one or more incident tracking systems.

Coordinating receipt, stocking, and return shipping of equipment, parts, and other materials.

Monitoring of the assigned work area, parts cages, and related areas to ensure cleanliness, safety, and security.

Concise, proactive communication with geographically dispersed team members.

Train new team members on products, operational support, and best practices.

Responsible for monitoring tickets and managing appropriately.

Serve as On-site Point-of-Contact.

Manage asset inventory for the assigned data center, including shipping, receiving, asset tracking and inventory audit exercises.

Assist in producing and maintaining training manuals, policies, checklists and procedures.

Various other duties and responsibilities may be assigned as necessary.

Work independently as a member of a geographically dispersed team.

Be available for rotational on-call duties as necessary.

SOW / Skills Required

1 to 3 years' experience maintaining storage and/or server equipment in a data center environment.

Strong written and verbal communication skills, documentation skills a must.

Excellent time management skills.

iSCSI storage experience preferred.

HP server experience preferred.

Dell server experience preferred.

Dell storage experience preferred.

Must be a self-starter, and able to work with minimal supervision.

Ability to adapt to ever changing requirements, processes, and environment.

Must have reliable mobile phone service with email capabilities.

US persons who are capable of obtaining and maintaining a secret clearance.