This is a 6 month contract position with possible extensions. This position is able to be fully remote however training for the first 2-3 weeks is 100% onsite.

Candidate will be providing customer service to Gas utility customers via email, phone and chat. Experience in Customer Service is a must. Energy/Utility experience would be nice-to-have. Looking for someone with a great personality and demonstrated ability to provide great customer service. Candidate will need to be willing/able to learn a great deal, so a quick and eager learner is imperative.

- Need to be have strong customer service aptitude and a desire to help

- If they have Natural Gas experience, that would be a plus, but not required

- Ability to use Excel, Word, Outlook; experience in SalesForce could be helpful

- Center covers 8am-6pm ET; prefer candidate can go 9-6 ET; will need to have some flexibility for coverage as needed for that earlier start by one hour