$41.30 - $59.00 (est. hourly)

Job Summary:

Our client is seeking a Technical Writer to join their team! This position is located in Glendale, California.

Duties:

• Develop comprehensive documentation that adheres to organizational standards, ensuring clarity and accuracy for a wide range of users
• Gain a deep understanding of data products, services, and technical infrastructure, translating complex information into accessible, user-friendly content
• Create engaging content that meets the needs of both technical and non-technical audiences, enabling user success through clear guidance
• Build and maintain a detailed repository of reference materials, including research notes, usability studies, and design specifications
• Assess current content for quality and effectiveness, proposing and implementing innovative methods for continuous improvement
• Collaborate with data engineers, software developers, product managers, and UX teams to gather information and understand project requirements
• Research, outline, write, and edit various types of documentation, such as procedure manuals, API developer guides, configuration guides, in-platform instructions, and integration guides for team members, partner teams and end users
• Develop and maintain information architecture templates that support easy updates and data migration, adhering to organizational and legal standards
• Evaluate, organize, and update existing documentation repositories, working with development leads to establish best practices for content management and storage
• Create alternate formats (e.g., video demos, guided tours) for documentation to maximize usability and engagement

Desired Skills/Experience:

• Bachelor’s degree in Computer Science, Communications, Journalism, or a relevant technical field
• 5+ years of technical writing experience, with a proven ability to learn and communicate complex subject matter effectively
• Strong written communication skills and excellent attention to detail
• Experience collaborating with engineering teams to enhance user experience through content and visual aids
• Proficiency in content management systems, XML, or other documentation tools, with experience managing multiple projects and prioritizing tasks
• Working knowledge of the Software Development Lifecycle (SDLC) and experience creating technical documentation for various audience levels, from end-users to system administrators
• Ability to tailor documentation based on the audience

Benefits:

• Medical, Dental, & Vision Insurance Plans
• 401K offered