Siskiyou Community Health Center has a full-time opportunity for a Dental Clinic Manger located in Grants Pass, Oregon overseeing both the Grants Pass and Cave Junction clinics.

*This is an in-person position*

Why us? Learn more about our community health center, who we are, who we serve, and the beautiful area of Southern Oregon by following the link below for an introductory video under the "Employment" tab at

Benefits:

• Competitive pay
• Work-life balance
• Continuing education reimbursement
• Reimbursement of professional fees if applicable
• Medical insurance
• Dental insurance
• Vision insurance
• In-house discounts
• 403(b) retirement plan
• Paid time off package starting day one
• Employer paid short-term and long-term disability
• Employer paid life insurance
• Various health savings accounts
• Accident and critical illness insurance
• Employer paid Mercy flight membership
• Dependent care savings account
• Local gym/health club membership discounts
• Frequent employee celebrations and much more!

Position Summary:  The Dental Clinic Manager oversees the day-to-day operations of the dental clinics in both locations (Grants Pass and Cave Junction) to ensure a smooth, efficient, and compliant environment. This role includes managing patient relations, ensuring regulatory compliance, and overseeing administrative, financial, and staff management functions. The Dental Clinic Manager is critical in enhancing patient satisfaction, improving clinic performance, and supporting health center goals.

DUTIES and RESPONSIBILITIES:

• Manages day-to-day clinic operations, ensuring efficient scheduling, patient flow, and effective utilization of resources.
• Oversees patient relations, addressing and resolving patient complaints professionally and promptly.
• Develops, implements, and maintains clinical policies and procedures, particularly concerning clinical and administrative operations, promoting a culture of safety and accountability.
• Ensures compliance with federal and state regulations, including OSHA, HIPAA, and FQHC-specific requirements, to maintain accreditation and adherence to industry standards.
• Oversees the clinic’s Quality Assurance Program and participates in quality improvement initiatives.
• Oversees patient financial accounts, billing procedures, and insurance claim processing to ensure accuracy and timeliness.
• Coordinates and participates in community outreach programs and events to foster strong relationships with the community.
• All other duties as assigned.
• Recruits, interviews, hires, and coordinates onboarding of new staff members, maintaining an inclusive and productive workplace.
• Manages staffing schedules for both locations.
• Manages and directs daily staff assignments.
• Monitors performance through regular evaluations and salary reviews.
• Coordinates team meetings, staff training, and continuing education to foster professional development and ensure high standards of care and service.
• Provides regular reports and updates to health center leadership on clinic performance, budget, compliance, and quality metrics.
• Collaborates with other departments within the health center to ensure integrated care and support organizational goals.

QUALIFICATIONS, EDUCATION and EXPERIENCE:

• Education : High school diploma or equivalent required; some college education preferred.
• Experience : Minimum of 4 years of supervisory experience in a dental or medical office.
• Knowledge : Familiarity with OSHA, HIPAA, and FQHC regulations. Proficiency in dental software, budgeting, and financial reporting.
• Skills : Excellent communication, conflict resolution, and customer service skills. Ability to lead, motivate, and manage staff effectively.
• Attributes : Strong initiative, independent judgment, and problem-solving abilities.

Pay depended upon education and experience.

Where we are located:

Nestled in the beautiful Rogue Valley in Southern Oregon, Grants Pass is home to Siskiyou Community Health Center, with additional facilities in Medford and Cave Junction. The Cave Junction Clinic is located approximately 29 miles from Grants Pass and 69 miles from the Pacific Ocean. Grants Pass, Medford, Ashland, and Jacksonville comprise the commercial and tourist hub of Southern Oregon and California's northernmost tip. Surrounded by breathtaking scenery, endless opportunities to enjoy nature, and some of the kindest people you'll ever meet, southern Oregon is a great place to call home.

Additional Information:

Siskiyou Community Health Center is an alcohol and drug-free workplace and an Equal Employment Opportunity Employer. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

For more information, explore our website at: