Windows Systems Administrator

Engineering and Provisioning

• Design, build, and configure IT systems.
• Develop and maintain system standards and procedures.
• Identify and implement efficient IT solutions.

Operations and Support

• Monitor and maintain system health and security.
• Manage system backups and recovery.
• Provide technical support to users.

Maintenance

• Update and upgrade system software and hardware.
• Optimize system performance.
• Manage IT equipment and infrastructure.

Customer Service

• Work with a broad spectrum of users, solving problems of varied complexity under various stress levels while maintaining composure and high-level customer support.

This job ad is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, or qualifications required of employees assigned to the job.

Minimum Requirements

• Bachelor's (4-year) degree, with a technical major in engineering or computer science or equivalent work experience.
• SQL, Exchange server, and Microsoft 365 experience required.
• Understanding VMWare, Windows Server OS, and Linux is necessary.
• The position deals with various problems and requires troubleshooting and problem-solving skills.
• Discretion in decision-making. Decisions typically have a noticeable effect departmentally and/or enterprise-wide; judgment errors can cause significant downtime, revenue loss, and patient care interruptions. Confidentiality: the ability to maintain HIPAA privacy standards at all times is required.
• Must be able to interpret and/or discuss technical information with others, including terminology or concepts unfamiliar to many people.
• Must be able to provide advice and recommendations involving complex issues regularly. Has the latitude to resolve problems within established practices.
• Good customer service skills are essential.