Position: Director of Maintenance

Department: Maintenance

Status: Full-time

Supervises: Service Managers

Position Summary:

The Director of Maintenance is responsible for overseeing all aspects of property maintenance across multiple sites, ensuring properties are well-maintained, safe, and functional. The role involves strategic planning, leadership, and coordination of maintenance activities to achieve company goals, maintain property value, and enhance the living experience for residents.

Key Qualifications:

Education/Experience:

• High school degree required; college degree preferred in a related field.
• Minimum of 7-10 years of experience in property maintenance, with at least 5 years in a supervisory or management role.

Skills:

• Extensive knowledge of carpentry, electrical, plumbing, HVAC, and appliance repair.
• Proficient in maintenance management software and MS Office Suite.
• Strong leadership, organizational, and communication skills.

Certificates & Licenses:

• Valid driver’s license and current auto insurance.
• Relevant certifications such as HVAC, CPO, EPA Type I and II or Universal preferred.

Expectations:

• Develop and implement maintenance policies and procedures to ensure efficient operations and compliance with safety regulations.
• Lead and mentor the maintenance team, providing guidance, training, and performance evaluations.
• Conduct regular inspections of properties to assess conditions and identify maintenance needs.
• Oversee and manage budgets for maintenance operations, ensuring cost-effective practices.
• Ensure timely completion of maintenance requests and preventive maintenance tasks.
• Coordinate with vendors and contractors for specialized repairs and large-scale projects.
• Monitor inventory and procure necessary supplies and equipment.
• Implement and enforce compliance with all company policies and procedures, as well as local, state, and federal regulations.
• Develop and maintain emergency response plans for maintenance-related incidents.
• Foster a positive work environment that encourages teamwork, innovation, and continuous improvement.

What We’re Looking For:

• Effective Communicator: Able to convey information and ideas clearly and courteously.
• Positive Attitude: Energetic, enthusiastic, and goal-oriented.
• Professional: Demonstrates ethical behavior, honesty, and integrity.
• Detail-Oriented: Attentive to details and committed to accuracy.
• Proactive: Takes initiative and drives results.
• Team Player: Works well with others and fosters a collaborative environment.
• Adaptable: Open to change and able to navigate through it effectively.
• Customer-Focused: Dedicated to providing excellent service to residents and partners.
• Problem Solver: Demonstrates efficiency, creativity, and a positive outlook in handling challenges.

Work Environment:

The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting rooms, and residential settings.

Physical Demands:

• Activity:
• Stand: Constantly
• Walk: Constantly
• Sit: Frequently
• Handling/Reaching Outward: Frequently
• Reach Above Shoulder: Occasionally
• Climb/Crawl/Squat/Kneel/Bend: Frequently
• Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Hearing, listening, and speaking abilities required.