Technical Delivery Manager / Project Manager ( Post sale/ Pre sale )

- Infrastructure as code ( IaC )company

• Stable small company (based in Chicago- River North) - is the world’s first patented software-defined memory and a hardware-software memory scaling solution across the data center. Enables high performance computing solutions, especially for Artificial Intelligence and machine learning jobs.

The anticipated salary range for this position is $80,000-$100,000. Actual salary will be based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. The total compensation package for this position may include a performance bonus and/or profit sharing. A range of medical, dental, vision, and/or other benefits are available.

Role:

• The Delivery Manager will be involved in implementation, configuration, and interfacing with customers in a post-sale role.
• Delivery management, customer project management
• Bridge the gap between technical teams and business stakeholders to deliver impactful solutions.
• Pre-sales, sales technical support
• Responsible for leading customer engagements to achieve strategic business objectives and technology outcomes.

QUALIFICATIONS

• Degree in Computer Science OR Computer Engineering preferred
• Client relationship management, with executive presence
• 4-5 years working in a technology / SaaS company that sold /built enterprise software
• Recent or past technical software development / implementation experience
• Understanding AI/ ML computing needs, Knowledge of Infrastructure as code ( IaC ) would be great. Knowledge/ understanding of data center - Storage/ Memory systems will be very useful
• Python and shell scripting or any technical expertise to help set up test environments
• Comparative testing; benchmark experience

RESPONSIBLITIES

• Manage customer expectations, delivery dates, sync external dependencies with internal timelines.
• Assist in pre-sales, ability to comfortably speak to the product technically but understandable to all audiences.
• Internally act as customer advocate
• Align engagement priorities with customer needs
• Multiple project capability
• Small organization experiences desirable.
• Develop benchmarking procedures to test software defined memory performance across various applications
• Assist in developing new use cases for software defined memory across IT domains