Our client is seeking an IT Support Specialist to join their Windows team and support a new office. This role will go onsite 5 days per week and involves providing desktop and AV support , managing enterprise wireless access points , and serving as remote hands for networking and client support.

Key Responsibilities:

• Provide desktop and mobile support for employees and remote users.
• Manage Windows 10/11 environments , Active Directory accounts , and Dell hardware .
• Support AV systems , conference room setups, and enterprise wireless networks.
• Troubleshoot hardware, including rack-mounted equipment and storage devices .
• Perform fiber and copper cabling tasks with proper management.
• Collaborate with infrastructure, security, and business teams.
• Ensure compliance by documenting support activities accurately.

Qualifications:

• Experience with Windows OS, Active Directory, and Microsoft Office .
• Knowledge of iOS mobile devices managed through MDM solutions.
• Strong troubleshooting skills with AV and IT hardware .
• Ability to lift 50 pounds and provide after-hours/weekend support.
• Excellent communication and customer service skills.