Company Overview:  

Texas Standard is a Texas-centric men's apparel brand dedicated to creating high-quality clothing and accessories that embody the spirit of Texas. Our mission is to celebrate Texas values through style, comfort, and durability. As we expand, we are looking for Sales Associates to join our team and work the sales floor at our very first flagship store. 

Overview   

The Sales Associate is a friendly, customer-focused individual with genuine enthusiasm for the Texas Standard lifestyle and products. This person thrives working in both fast and slow-paced environments where creative problem-solving skills and a growth mindset for continued improvement are critical components to effective customer service and successful execution of the role.   

Job Summary   

The Sales Associate is responsible for welcoming and helping all customers and will offer first-class service and product solutions to ensure elevated levels of customer satisfaction. They will exercise empathy and tact to address challenging customer situations. They are constantly updating their knowledge of the products, services, and policies while maintaining the presentation of the sales floor, products, signage, and displays.  

Key Responsibilities   

• Greet customers, responding to questions, improve engagement with merchandise and provide outstanding customer service 
• Demonstrate superb product knowledge and services 
• Manage financial transactions including sales, process returns and exchanges 
• Achieve established goals 
• Direct customers to merchandise within the store 
• Verbally introduce promotions and opportunities to customers 
• Cross-sell products to increase purchase amounts 
• Keep sales floor fully stocked, neat and clean 
• Assist with incoming and outgoing shipments 
• Assist with inventory management  

Skills and Requirements   

• Abide to available and agreed schedule  
• Ability to work retail hours including weekends, nights and holidays  
• Excellent verbal communication skills 
• High attention to detail and strong organizational skills 
• Ability to maintain a professional appearance and follow store’s dress code 
• Maintain a positive attitude, high energy, and focus on customer satisfaction 
• Ability to read, write, and perform basic math 
• Ability to confidently operate office equipment such as computers, printers, and telephones  
• Passion for Texas culture and the Texas Standard mission. 

Physical Requirements & Working Conditions   

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Ability to kneel, bend, stoop, crouch, reach, climb, walk, and stand for long durations of time 
• Ability to move and lift equipment and supplies of up to 20 pounds 
• Vision abilities include close, distance, color peripheral, and depth perception 
• Noise level in the work environment is moderate  

This job description is not exhaustive, and you may be required to carry out other duties as requested.  

EEO Statement   

Texas Standard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.