A large manufacturing company is looking for an individual to join their Tech service team at their Winston Salem facility. This individual will be responsible for troubleshooting technical issues with customers over the phone, email, and chatbot. This individual will have a strong background in HVAC and customer service. This individual will be on the phones for 90% of their day speaking with customers.
Qualifications :
- Strong Customer service experience
- HVAC Experience
- ability to speak on troubleshooting
- Experience with Excel and Word
Pluses:
- Refrigeration experience (or microwave)
- Associates or bachelor