Von Maur - Von Maur E-Commerce (Customer Service Representative) As an E-Commerce Customer Service Associate at Von Maur, you'll: Follow up on customer questions either over the phone or in writing; Find solutions to customer problems and investigate situations; Provide excellent customer service to customers with website and ordering issues; Trace lost packages by communicating with the shipping company and the customer, and by referring to package records; Compose customer correspondence through email, social media and live chat...Hiring Immediately >>