Amergis Healthcare Staffing is seeking a Customer Service Representative to provide service and support to ourcustomers. This individual interacts with customers to provide informationin response tocustomer inquiries and handle/resolve complaints.
This position is in a clinic/healthcare setting
20-25 hrs/ week
Initiates and handles correspondence relating to a special field or program regarding agency or program rules, policies, procedures, or requirements.
•Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data.
•Enters and retrieves information using personal computer or other data processing equipment and receives and reviews coded and uncoded source documents; proofs previously entered data and makes routine corrections.
•Examines, checks, and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and follows up on discrepancies.
•Receives or delivers materials and equipment.
Knowledge, Skills, Abilities and Competencies
Knowledge, Skills, and Abilities required at this level include knowledge of office methods and procedures; of grammar, punctuation, and spelling; of mathematics; of basic bookkeeping procedures; of inventory techniques; of telephone procedures; of standard business communications; of current office technologies; Skill is required to operate office machines including computers. Ability is required to follow oral and written instructions; to establish and maintain effective working relationships with others; to establish and maintain filing systems; to analyze situations and make decisions in accordance with rules, laws, and regulations; provide g ood customer, interpersonal and communication skills.
Minimum Requirements:

• Highschool diploma or equivalent (as applicable)
• Basicreading, writing, and arithmetic skillsrequired

Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan
• Awards and recognition programs

*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.