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We are currently seeking an experienced:
C-SNP PATIENT CARE COORDINATOR - LIBERTY ADVANTAGE
Full Time, Days
JOB SUMMARY:
- Providing care for assigned patients in collaboration with RN case manager and nurse practitioner.
- Obtains information for assigned patients based on the model of care requirements.
- Obtains information to assist with evaluation of patient conditions/needs.
- Communicate effectively with any transition of care.
- Documents patient information in the electronic medical record.
- Reviews appointments, labs and diagnostic tests communicating pertinent results to RN Case Manager and nurse practitioner for additional interventions
- Collaborate with members of IDT for coordination of care
- Communicate with member and/or family on quarterly basis.
- Strong communication skills and focus on customer needs and services.
- Assists with any patient emergency as needed.
- Recommends and/or conducts specific areas of in-service or continuing education with patients and caregiver as appropriate.
- Assists with compliance of quality measures for assigned members
- Participates with ICT meetings for assigned members
- Performs other duties as assigned.
JOB REQUIREMENTS:
- Highschool diploma or equivalent education
- Graduated from an accredited Certified Nursing Assistant (CNA) program
- Minimum 2 years clinical experience as a Certified Nursing Assistant (CNA) in geriatric, adult or family practice setting
- Current BLS certification
- Knowledge of community resources
- Previous experience working with behavioral health populations
- Experience working with low income and disadvantaged populations
- Previous work with vulnerable adults or senior population
- Must meet company driving standards
- Must have valid state driver's license and be able to drive a car
- Must meet company's automobile liability insurance standards and provide proof of coverage
- Must be able to independently travel to assigned locations
- Must be able to demonstrate computer skills, including use of e-mail and Microsoft office word and excel
- Must be able to demonstrate effective written communication skills including but not limited to writing reports and correspondence
- Must be able to demonstrate effective verbal communication skills, including but not limited to speaking effectively to members, providers, families and staff and listening to members, providers and families
- Demonstrated ability to meet deadlines, and use time effectively and efficiently.
- Demonstrated successful experience working in an environment of change. Effectively copes with change and uncertainty; responds and "shifts gears" comfortably
- Dedicated to meeting the expectations and requirements of both external and internal customers, acts with customers in mind
- Demonstrated ability to establish and maintain effective relationships with customers, and gain their trust and respect
- Uses logical methods to solve problems with effective solutions; looks beyond the obvious for solutions
- Action oriented and sees challenges as opportunities
- Demonstrated ability to collect information such as vital signs, weights, list of medications, etc.
- Demonstrated ability to recognize conditions, characteristics, and behaviors that place seniors at risk
- Pertinent Clinical Work Experience relevant to the population being served.
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Background checks/drug-free workplace.
EOE.