Summary: Join us for this incredible opportunity to be part of our SPA team as a Reception Agent at Thompson Dallas conveniently located in downtown Dallas, by the Akard Street stop of the DART train. Not only will you be part of a rock-start team, but you'll get to be part of a company that earned the 16 th spot on Fortune's 100 Best Companies to Work for in 2021!
Thompson Dallas is a luxury hotel located within The National, Dallas' newest urban luxury mixed-use project. Essentials include 219 rooms with 52 suites; three full-service offerings for dining and drink; a boutique spa and fitness experience focused on wellness, a variety of spaces for events, including the 14,000 square foot National Ballroom.
Thompson Dallas, part of the boundless Hyatt Hotels Corporation portfolio, with its stunning mid-century modern hexagon design, rises above the Dallas Skyline and will bring guests and community together through an inspired tribute to history, design and culture.
The Spa Reception Agent hosts and fosters an atmosphere of calm and relaxation. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards and cash. As a Spa Reception Agent, you will be responsible for spa reservations, whether it is a deluxe spa package or an individual spa treatment. This position is also responsible for making product and treatment recommendations to spa guests. This individual promotes wellness and serves as the final point of contact for an indigenous spa experience. If you have spa reception experience in a spa resort or hotel spa, we would love to hear from you!
We offer excellent benefits: - Free room nights, Discounted and Friends & Family Room Rates
- Medical, Prescription, Dental and Vision Insurance
- Life and Disability Insurance
- 401K with company match
- 7 paid holidays and generous Paid Time Off
- Paid Family Bonding Time and Adoption Assistance
- Employee Stock Purchase Plan
- Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
- Tuition Reimbursement program
- Discounted parking and on DART passes, and much more!
Qualifications: - Refined verbal communication skills.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Outstanding Customer Service skills.
COVID-19 Safety: Hyatt Hotels follows all COVID-19 CDC and United States Health department protocols for the safety of our employees and guests.
Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.