Overview:

St. Francis Hospital, The Heart Center is New York State's only specialty designated cardiac center. A member of Catholic Health, St. Francis is consistently recognized by U.S. News & World Report as a national leader for Cardiology & Heart Surgery, as well as for Gastroenterology & GI Surgery. Additionally, U.S. News rates St. Francis as high performing in Geriatrics, Neurology & Neurosurgery, Orthopedics, and Pulmonology. Nursing care at St. Francis is also nationally recognized, with multiple Magnet designations, as well as the AMSN PRISM Awards and Beacon Awards. St. Francis has regularly out-scored other hospitals on Long Island.

St. Francis Hospital is dedicated to providing a supportive environment, committed to the highest standards of patient care, where health care professionals can develop their expertise and strengthen their credentials.

Position Summary:

The Patient Representative is assigned to administrative duties and responsibilities related to patient care in a team-based care and integrative health environment.

Responsibilities:

• Answering phones
• Scheduling appointments
• Handling physician correspondence
• Responsible for accurate and timely billing
• Perform follow up on outstanding accounts
• Cash posting and reconciliation
• Preparing patient charts for visits
• Contacting insurance companies for referrals and authorizations
• Assisting patients with various needs when not providing direct patient care clinical support

Requirements:

• High School diploma or GED required
• Associates degree or completion of a related specialty program in an accredited school is preferred.
• Microsoft Office Suite proficiency, Word, Excel, PowerPoint, Outlook
• Excellent interpersonal skills and effective written and oral communication skills to enhance population specific service, team collaboration and analytical problem-solving
• Can multitask and work efficiently
• Knowledge of medical terminology desirable
• Able to use, maintain and troubleshoot office equipment

This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidates qualifications, skills, competencies, and experience and position location. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and, it does not include the value of benefits.

At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.