Overview:
Receptionist - Full-Time - Elgin, IL
Under minimal supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Insures all appropriate forms are complete, accurate, and according to company guidelines. Serves as a liaison between patient and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities:
Responsibilities:
-Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
-Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
-Collects co-pays, deductible and other out of pocket amounts at time of visit.
-Maintains lobby area in a neat and orderly manner.
-Identifies no shows and forwards for patient notification.
-Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
-Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. Prepares correspondence, memos, forms and other typing as requested by supervisor.
-Travels to other sites as needed.
Qualifications:
Qualifications:
High school diploma or equivalent required. Minimum five years office experience, preferably in medical setting.