Job Details
Job Location
Duluth - DULUTH, GA
Position Type
Full-Time/Part-Time
Education Level
High School
Travel Percentage
None
Job Shift
Any
Job Category
Telecommunications
Description
Title: Receptionist
Reporting to: Team Manager
Location: Duluth, Atlanta GA
The role:
As one of our special Moneypenny Receptionists, you will undergo comprehensive training that will give you all of the skills you need to become a vital cog in the Moneypenny machine.
You will be representing Moneypenny to a portfolio of clients, as well as representing those clients too - impressing their callers by putting your amazing customer service and relationship-building skills to good use!
Keyresponsibilities:

• Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call
• Entering caller information into our system accurately
• Fabulous attitude toward delivering an exceptional customer experience
• Data entry skills, must be able to type a minimum of 35 wpm
• Familiar with Microsoft Office Suite to include Outlook and Teams
• Delivering the highest level of customer service to clients at all times
• Available to work holidays and weekends (you will always work one Saturday or Sunday every other week.

The person:

• Promptly and efficiently handling inbound phone calls and relaying messages to clients, ensuring clients never miss a call
• Entering caller information into our system accurately
• Fabulous attitude toward delivering an exceptional customer experience
• Data entry skills, detailed oriented, ability to adapt to change
• Great oral and written communication and multi-tasking skills
• Delivering the highest level of customer service to clients at all times
• Available to work holidays and weekends (you will always work one Saturday or Sunday every other week)
• Fluent in Spanish is a plus.