Leonard's Palazzo is seeking experienced and detail-oriented Operations Managers to join our team! In this role, you will be integral to ensuring the execution of day-to-day operations, supporting event coordination, and providing outstanding service for our guests. If you thrive in a fast-paced environment, possess strong organizational skills, and are passionate about hospitality, we want to hear from you! Join us at Leonard's Palazzo and become part of a team committed to excellence.

Job Responsibilities:

• Assist and oversee the setup and breakdown of events, ensuring that all equipment, tables, chairs, linens, and decor are arranged according to event specifications.
• Support the Service team’s in managing the logistics of events, including ensuring timely delivery of food and beverages, coordinating with staff, and addressing any immediate issues.
• Communicate with external vendors (florists, entertainment, photographers, etc.) to ensure timely arrivals and setup, and assist with their needs during events.
• Act as a point of contact for guests and clients during events, addressing any concerns or requests and ensuring their experience exceeds expectations.
• Help maintain inventory of event supplies, such as tableware, linens, and decorations, and assist with restocking as needed.
• Provide administrative assistance to the Director of Operations, including scheduling and event documentation.
• Ensure the venue is maintained in accordance with health and safety standards and that all common areas are clean, organized, and ready for use.
• Be proactive in identifying and addressing potential operational/safety issues during events and escalate to the appropriate personnel when necessary.

Position Requirements:

• High school diploma or equivalent; some college education preferred.
• Minimum of 1-2 years of experience in operations or event coordination, preferably in a hospitality setting.
• Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent verbal and written communication skills.
• A professional and positive attitude with a strong customer-service orientation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Flexibility to work evenings, weekends, and holidays as required by the event schedule.

Benefits:

• 401k
• Health Insurance
• Dental Insurance
• Vision Insurance