RemX is seeking a Customer Service Technician to work in a small warehouse type environment in Alpharetta, GA. Looking for an individual who can multi task answering phones from customers, creating RMAs and work tickets in our ERP system for support. Position is associated with a warranty and out of warranty repair. THIS IS AN ENTRY LEVEL IT TYPE POSITION.

• The ideal candidate will handle a large number of functions including but not limited to the following:
  •Troubleshooting and repairing DVR's, camera's, WIFI & GPS equipment including board replacement.
  •Soldering board connectors
  •Help desk technical support answering phone calls, web chat sessions and working with customers to resolve issues
  •May require some onsite service at customer locations and repairs/replacements completed in the field.