About Client:
Company is a worldwide provider of legal services, serving law firms, corporations, financial institutions and government agencies-helping them streamline the administration of business operations.
Its scalable, flexible technology is designed to help you quickly and efficiently turn huge amounts of data into manageable, actionable tools you can use to meet a variety of objectives.
Rate Range: $17-$19/Hr
Job Description:

• *** is seeking a qualified candidate for the position of Service Specialist. Service Specialists provide a variety of support within our client locations.
• They cross-train in multiple service areas such as filing, reception, hospitality, records, copy, mail, or other positions as applicable. Service Specialists are expected to provide support to all requests and flex services with a "can do" attitude and philosophy.
• his position requires a team player mentality, the ability to deliver on service commitments timely, and strong communication skills with both our internal team and client staff.

Responsibilities and Essential Functions:

• Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy.
• Maintain a positive team-player mentality.
• Accurately communicate with client staff and EPIQ team members regarding commitments, deadlines, challenges, requests, etc.
• Deliver on service commitments in a timely and accurate manner.
• Invest proper effort and QC approach to deliver highest quality work and service.
• Comply with EPIQ's standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook.
• Reception
• Floor Coordination
• Records Management
• Hospitality Services
• Copy/Print Services
• Mail/Distribution Services

Required Characteristics and Credentials:

• High School Diploma or equivalent.
• Minimum of 1-year professional level work experience.
• Previous experience in a client service-oriented field preferred.
• Willingness and ability to learn new skills be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.
• Ability to learn skills quickly.
• Flexibility in dealing with simultaneous projects.
• Attention to detail.
• Ability to function with a high level of patience, tact and diplomacy in handling any "complaint situations".
• Ability to lift or move 40 lbs. or greater.
• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc.
• Reading, writing, and arithmetic skills required.
• Visual acuity.
• Able to convey information and ideas through speech in ways that others will understand.
• Able to listen to and understand information and ideas presented through spoken words and sentences.
• Able to speak clearly so listeners understand, identify and understand the speech of another person.
• Excellent organizational skills.
• Strong initiative required; ability to work independently with minimal direct supervision.

Additional Details:

• Job duties include delivering mail and packages using a cart.
• Business Casual attire: Slacks (no Jeans), Skirts, Dresses, Blouses, Polos, clean professional shoes (high heels are allowed, but note that the role involves moving all day and pushing a mail cart).
• Limited parking available for a fee ~2 blocks away on Clark & Lake. It is easier to take the L (Transit Train) and get off at the appropriate stop.
• All floors in the building are private (different businesses). If a package is delivered to the wrong floor, they may need to go to the basement (building management) to have it redirected.
• Facilities duties are typically handled by the Supervisor, but if the Supervisor is unavailable, they will need to support tasks such as advising building managers of maintenance issues, coordinating with carpet cleaners, etc.

Top 3 Required Skills:

• Mail and Print Experience
• Professionalism
• Technological Skills (i.e., Outlook, Scheduling Software, Zoom)
• Bonus: Facilities experience

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.
About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our compliance team at
Applicant Consent:
By submitting your application, you agree to ApTask's ( Terms of Use and Privacy Policy, and provide your consent to receive SMS and voice call communications regarding employment opportunities that match your resume and qualifications. You understand that your personal information will be used solely for recruitment purposes and that you can withdraw your consent at any time by contacting us at 732-355-8000 or Message frequency may vary. Msg & data rates may apply