CRMG Office Service Support, Cheyenne Family Medicine Job Category: Clerical & AdministrativeRequisition Number: CRMGO002218Posted: January 15, 2025Employment Type: Full-TimeLocation: Cheyenne, WY 82009, USADescription A Day in the Life of a CRMG Office Service SupportThe Office Service Support provides administrative and clerical support to the department or unit. This position is responsible for scheduling, registration, pre-registration, and maintaining accurate non-clinical patient information. Perform general receptionist duties.Why Work at Cheyenne Regional? 403(b) with 4% employer matchANCC Magnet Hospital21 PTO days per year (increases with tenure)Education Assistance ProgramEmployee Sponsored Wellness ProgramEmployee Assistance ProgramLoan Forgiveness EligibleHere is What You Will Be Doing: Greets visitors and checks in patients with accurate demographic and insurance information.Executes the pre-registration and pre-authorization process by obtaining necessary documentation from the patient, patient’s physician, and insurance company.Obtains insurance verification by e-verify or phone.Obtains necessary signatures for consent for services and mandatory Medicare documents.Encourages and assists patients in registration of the patient portal.Responsible for scheduling patients for in-office procedures/office visits and relaying patient data to those who require the information.Obtains appropriate co-pays and account payments; responsible for cash drawer.Maintains accurate files and record systems to assist with all chart preparations for upcoming procedures and record statistics.Monitors the queues including performing the referral process through Epic and incoming faxes.When applicable, refers patients to Financial Assistance Office for payment plan or financial assistance.Understands that it is not within the scope of practice to handle any medications that might be inadvertently encountered.Desired Skills: Excellent interpersonal and communication skillsAbility to demonstrate independent work initiative, sound judgment, and attention to detailAbility to handle multiple tasks simultaneouslyStrong cognitive and problem-solving skillsAbility to use standard office equipmentHere is What You Need: High school diploma (or equivalent certificate from an accredited program) or higherOR, one (1) or more years of job-related experienceNice to Have: Medical Terminology experience and/or educationClerical experienceExperience in a clinical settingAbout Cheyenne Regional: Cheyenne Regional Medical Center was founded in 1867 as a tent hospital by the Union Pacific Railroad to treat workers injured while building the transcontinental railroad. Today, we are the largest hospital in the state of Wyoming, employing over 2,000 people, and treating over 350,000+ patients from southeastern Wyoming, western Nebraska, and northern Colorado. We pride ourselves on patient and employee experience by living our core values of Integrity, Caring, Compassion, Respect, Service, Teamwork, and Excellence.Our team makes a difference every day by providing trusted healthcare expertise through a passionate and I.N.S.P.I.R.E.(ing) approach with a personal touch. By living our values, we aim to achieve our goal of becoming a 5-star rated hospital, providing critical support and resources to our community and the greater region we serve. If you are eager to make a difference and passionate about healthcare, we encourage you to apply today!#J-18808-Ljbffr