Trillium Professional is now seeking an Operations Services Associate in Irving, TX!
As an Operations Services Associate (Residential Aggregate Payments), you'll embark on a rewarding journey of professional growth in a fast-paced production environment. As part of our team, you will play a crucial role in servicing, supporting, and mitigating risks for property loans. You will thrive on the challenges that come with exercising your exceptional attention to detail and critical thinking skills. Your primary responsibility will be conducting comprehensive research and data analysis to ensure optimal client satisfaction. You will have the opportunity to leverage your technical expertise to access cutting-edge market-leading resources, advanced third-party subscriptions, and public information available on the internet. To excel in this role, you will continually engage and motivate yourself by utilizing advanced tools to analyze, query, and manipulate data according to defined business procedures. Your ability to effectively apply this data to workflow applications, forms, and databases will be instrumental in streamlining processes and driving efficiency.
Job duties:
•Deliver exceptional client service in a high-volume production environment
•Manage assigned processes and inventory to meet deadlines
•Effectively display the ability to manage time well by completing all work types within the established deadlines, set appropriate work-related priorities, concentrate on the main objectives, and avoid unnecessary interruptions
•Research, collect and fill gaps for missing data to ensure accuracy
•Utilize various tools to analyze, query, and manipulate data according to defined business procedures
•Adhere to all required company and client driven standards and/or Service Level Agreements (SLAs)
•Duties may vary based on area of focus (Payments, Refunds, Procurement, Mail Correspondence)
Pay rate is $19.50 per hour. Apply now!
-Previous experience
Trillium has been recruiting and placing professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees and an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of quality and skilled professionals. Trillium is an Equal Opportunity Employer.