Salary Range : $48,000 - $50,000
Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.
Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.
PRIMARY JOB FUNCTION(S):

• Provide employees with timely, accurate responses to inquiries regarding HR policies, procedures, processes, and benefits via telephone or in writing using some judgment and in accordance with approved processes
• Provides excellent customer service to all Chimes staff in order to support a positive experience for them during the interaction
• Processes HR Transactions accurately based on research, employee specific information and process rules
• Processes all personnel changes in HRIS system, ULTIPRO including new hire data, employee transfers, promotions, salary changes, status changes, address changes, terminations, open enrollment for benefits, etc...
• Collaborates with Shared Services Manager to update documentation regarding processes and procedures
• Provides auditable records and appropriate documentation of employee interactions
• Gathers appropriate information and identifies areas that need further research; works with subject matter experts and manager to respond back to employee with final answer

REQUIREMENTS: 3-5 years

• UltiPro experience is a PLUS!
• MS Office experience
• Basic Computer skills
• Excellent Customer Services experience
• Call Center or phone service experience a plus

EDUCATION/EXPERIENCE:
AA degree (2 years of college) in Human Resources or a related Field. Formal working knowledge and experience that would be equivalent to the level of education in lieu is accepted as well.
NOTE: At the discretion of the Personnel Officer, additional related experience and/or education may be substituted in lieu of the requirements specified under Education and Experience.
What's in it for you?
Total Rewards (For Full-Time Employees = >30 hours/week):

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Company Match
• Transportation Subsidy
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!

Want to learn more?
To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at:
#cmd410
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)