Job Description
Position Title: Receptionist
Department: G&A
Schedule: FT/M-F 7am-3pm
Pay: $21-$23.50
Who we are:
Nestled at the base of Cougar Mountain is a senior living community in Issaquah, Washington unlike any other in the East Seattle area: Timber Ridge at Talus. When our community of well-traveled, outdoor-loving seniors aren't visiting other parts of the world, you'll find them socializing over dinner, hiking a nearby trail or just enjoying the spectacular views. As the area's first Silver LEED-certified Life Plan Community, our campus and natural setting reflects our residents' love of the Pacific Northwest. You won't find our unique combination of an all-inclusive lifestyle, superior hospitality, and beautiful location anywhere else. We are currently seeking a Full time Receptionist for our Front Desk.
You will enjoy:

• Now Offering DailyPay!
• Employee assistance program
• Pet insurance and employee discounts (including wireless plan and retail discounts)
• Free Lyft rides if needed, to and from the Issaquah Transit Center.
• Free Underground parking
• Free meals
• Your personal and professional growth is important to us, so we provide continual professional training and career advancement opportunities.
• You will enjoy being part of a great team in a fun, engaging work environment.

Who you are:

• High School graduation certificate required.
• Ability to communicate efficiently in English using proper grammar, in a pleasant manner.
• Positive and professional work demeanor required.
• Typing and experience with Microsoft Office applications and other business equipment required.
• Able to prioritize workload independently.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
• Polite and confident with exceptional customer service skills.
• Must maintain resident confidentiality at all times.
• Must enjoy working with seniors and be understanding of the needs of seniors.

General Summary:
The Receptionist is responsible for answering and transferring all incoming calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests and vendors and performing a variety of other clerical duties as assigned.
Essential Job Duties:

• Opens and closes the reception desk and properly secures all files, keys, and equipment.
• Communicates to the appropriate parties, promptly and clearly, all messages and material directed to the Receptionists.
• Completes work duties in adherence with established policies and procedures.
• Accepts and records, as directed, work orders, reservations, appointments, cancellations and the like.
• Accepts, sorts, and delivers administrative mail. Acts as back up support for the Concierge and accepts, sorts, logs and delivers all incoming packages and parcels when necessary.
• Assists Residents with communication in order to re-enter to their Independent Living apartment in case of a lockout. Completes re-programming and creation of keycards as necessary.

Qualifications:

• High School graduate required. Associate degree preferred.
• Ability to communicate efficiently in English using proper grammar, in a pleasant manner.
• Positive and professional work demeanor required.
• Typing and experience with Microsoft Office applications and other business equipment required.
• Able to prioritize and multi-task a workload independently.
• Must be able to handle a multiplicity of routine tasks, following specific instructions carefully and general instructions completely.
• Polite and confident with exceptional customer service skills.
• Must maintain resident confidentiality at all times.
• Must enjoy working with and be understanding of the needs of seniors.
• Physical Requirements/Working conditions:

Physical Requirements/Working Conditions:
Physical effort is minimal. Seventy-five percent (75%) of the workday is spent sitting, standing intermittently, and bending. Must be able to lift and carry up to twenty (20) pounds. Requires manual coordination to operate phones, computer, and other business equipment. Requires continuous mental and visual attention to diversified operations. Must be able to function efficiently despite distractions and interruptions. Communicates orally and/or in writing with residents, coworkers, families, and public.