Are you ready to elevate your career and gain valuable experience in a dynamic environment? Staffmark has an excellent opportunity for a motivated and customer-focused individual to join a leading company in Houston, TX, as a Customer Service Representative. Bring your positive energy, strong communication skills, and desire to help customers, and become part of a supportive and diverse team!
Pay: $17/hr
1st Shift Hours: Monday - Friday, 8:00 AM - 5:00 PM
Responsibilities:

• Deliver outstanding customer service through phone, email, in-person, and web interactions.
• Communicate with on-the-road employees, resolve customer issues in a timely manner , and track and document customer concerns.
• Handle refunds and maintain accurate account records.
• Process payments, enter new subscription accounts, and generate work orders for drivers.
• Ensure missed stops and pick-ups are completed promptly.
• Perform credit checks on new customers and maintain records of transactions.
• Assist with scanning contracts, managing the Affirmative Action log, and ensuring compliance in the customer service area.
• Promote a positive company image and maintain a neat and organized workspace.

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, a business casual dress code, and more!
Qualifications:

• High School Diploma or GED.
• 1+ years of previous experience in a call center customer service role.
• Strong computer skills and proficiency in Microsoft Outlook, Microsoft Word, and Excel.
• Good communication, customer service, organizational, problem-solving, data entry, time management, and record-keeping skills.

If you have a friendly, customer-first attitude and are passionate about helping others, this is the temp-to-hire opportunity for you! Click 'Apply Now' to join Staffmark today. We look forward to connecting with you and helping you take your career to the next level!
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