Part-time Customer Service Representative (Flexible Hours) at Suburban Propane in Pocatello, Idaho, United States Job Description Overview Looking for an opportunity with flexible hours that lets you balance work with the rest of your life? If you answered yes then we invite you to apply now to become one of our part-time Customer Service Representatives. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls and performing administrative functions ensuring the highest level of customer service, quality, and efficiency. We'll give you a flexible work schedule along with all of the training you need to make sure that you succeed in providing the best possible service to our customers. We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. Responsibilities + Handle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities + Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service + Present a professional, confident and enthusiastic image to develop trusting relationships with all customers + Provide high levels of customer account management by properly setting up and maintaining account information and data + Process and coordinate Accounts Receivable, Collections and Accounts Payable functions and activities + Handle administrative, data entry, reporting and reconciliation around asset and inventory controls and purchasing + Coordinate with Customer Service Center (CSC), regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies + May assist with route forecasting and maintenance and with the scheduling of daily service work, installation and repairs Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay Qualifications + Minimum of 3 years of experience in a customer service role + Minimum of a High School diploma or GED preferred + Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports To view full details and how to apply, please login or create a Job Seeker account