Pay: $15 with the potential to earn a $300 bonus per month
(each shift contains a 1 hr. lunch & two paid 15min breaks)
Summary: To contact specified individuals in an effort to retrieve any and all of our client"s accounts receivables.
Essential Functions:
* Achieve department standards and goals as set by management through continuous efforts to contact clients and collect on debtor accounts.
* Work minimum number accounts per hour as set forth by management.
* Set up suitable payment arrangements once contact with debtor has been made, and follow up on payment arrangements.
* Follow up on all accounts until the account is paid, settled, cured from delinquency, or deemed uncollectible by management.
* Perform all phases of skip tracing work
* Keep accurate records and documentation of activity on accounts worked through policies and procedures as set forth by the company.
* Adhere to and abide by all regulations as set forth by the FDCPA.
* Any other duties as assigned by General Manager or Section Manager.
Job Requirements
Qualifications:
* Good written and oral communication skills.
* Good organization skills.
* Ability to work well under pressure, to work independently, and to meet deadlines.
* Goal oriented and motivated.
* Experience in agency or bank recovery preferred, but not necessary.
* Telemarketing and/or customer service skills a plus.
* Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Requirements:
* Must be available to attend and complete entire training program.
* Required to work 40 hours per week.
* Required to work at least 2 nights per week (until 9:00 pm)
Qualifications:
* Customer Service - Required
* Call Center - Preferred